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PDCA循环管理在开放式改良乳突根治术病人护理优质护理体系构建中的作用
作者:郭秀菊  
单位:深圳市南山区蛇口人民医院
关键词:PDCA循环管理 开放式改良乳突根治术 优质护理 
分类号:
出版年·卷·期(页码):2014··第十二期(0-)
摘要:

[摘要]目的:探讨PDCA循环管理在开放式改良乳突根治术病人护理优质护理体系构建中的应用和效果。方法:选取2012年6月~2013年11月间在我院耳鼻喉科行开放式改良乳突根治术的病人34例(观察组)和2011年1月~2012年5月间的在我院耳鼻喉科行开放式改良乳突根治术的病人31例(对照组),对比采用优质护理体系前后患者护理满意度、并发症发生率和护理前后护理工作的完成情况。结果:病人的护理满意度有显著提高,并发症发生率由29.03%降低至14.71%,护理工作也有显著的改善,差异具有统计学意义(P<0.05)。结论:PDCA循环管理在开放式改良乳突根治术病人护理优质护理体系建构中有非常显著的效果,对开放式改良乳突根治术病人的护理能起到积极的作用,值得进行临床推广。

[Abstract] Objective: To investigate the role and effect on high quality nursing care system building of open improved mastoidotympanectomy patients by PDCA cycle management.Methods:34open improved mastoidotympanectomy patients treated in our hospital fromJune 2012 to November 2013 (the observation group) and 31open improved mastoidotympanectomy patients treated in our hospital from January 2011 to May 2012 (the control group)wereselected as the research objectsThen the patient care satisfaction,the complications rate and the completion of the nursing workbefore and after high quality nursing were compared.ResultsThe patient's nursing satisfaction significantly improved, the incidence of complications reducedfrom 29.03% to 14.71%, and improvement of the nursing work also,there were statistically significant difference (P<0.05).Conclusion The PDCA cycle management can significantly reduce the complications of open improved mastoidotympanectomypatientsand improve the patient's nursing satisfaction and improvement of the nursing work,itisworth the management concept further popularization.

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